Daiwa Tatula 2 Afsnit Baitcasting Rod

Flot stang

Great rod

01/06/2022

Robin

Automatisk oversættelse Se den originale anmeldelse

Fremragende, perfekt stivhed og fornemmelse for de mindre jerk baits, spinnerbaits og sorfbaits

Excellent, perfect stiffness and feel for the smaller jerk baits, spinnerbaits and sorfbaits

Forfærdelig arrogant kundeservice

Awful arrogant customer service

19/07/2020

Paul

Automatisk oversættelse Se den originale anmeldelse

Bestilte dette produkt og betalte for hurtigere levering. Leveringsvinduet angav en ankomsttidspunkt mellem 15. og 17. juli. Er stadig ikke ankommet fra den 19. og i øjeblikket sad jeg en afdeling i Belgien. Da jeg tog spørgsmålet op med dem om, at de skulle tilbagebetale forskellen mellem standardlevering og hvad jeg betalte, ignorerede de hvad jeg sagde og taklede ikke engang dette i deres svar. I stedet for erklærede de, at de nuværende omstændigheder, dvs. COVID-19, forårsager forsinkelser, som de i det mindste har været opmærksomme på siden marts er meget dårlige. De fortsatte med at tilbyde mig en refusion for en vare, som jeg endnu ikke havde modtaget som dækket af min klage, og henvendte mig til deres ofte stillede spørgsmål. Da jeg udfordrede dette, fulgte de det samme mønster, idet de nægtede at tilbagebetale det lille beløb, der blev anmodet om, og henviste mig igen til deres ofte stillede spørgsmål, som om der inden for skulle være en fuldstændig forklaring, der ville tilfredsstille min forespørgsel. Jeg vil råde andre kunder til at bruge Angling Direct, Tackle Uk eller Harris Sportsmail, som har fremragende kundeservice og ikke betaler dig for ting, de ikke er i stand til at levere.

Ordered this product and paid for the quicker delivery. The window of delivery stated an arrival time between 15th and 17th of July. Still hasn’t arrived as of the 19th and currently sat I a dept in Belgium. When I raised the issue with them that they should refund the difference between standard delivery and what I paid they ignored what I said and didn't even tackle this in their response. Instead they stated that the current circumstances ie COVID-19 were causing delays, which as they have been aware of since March at least is very poor. They went on to offer me a refund for an item I had yet to receive as covered in my complaint and directed me to their FAQS. When I challenged this they followed the same pattern refusing to refund the small amount asked for and again referred me to their FAQS as though within there was going to be a full explanation which would satisfying my enquiry. I would advise other customers to use Angling Direct, Tackle Uk or Harris Sportsmail who have excellent customer service and do not charge you for things they are unable to deliver.